Firs Premier in Leicester - Existing Patient Information

Existing Patient Information

Find out more about being a Firs Premier Patient

All our dentists undertake regular education and training to keep their knowledge and skills up to date and continue their professional development.

Opening Hours

Monday 8.30am - 1pm 2pm - 6pm
Tuesday 8.30am - 1pm 2pm - 7pm
Wednesday 8.30am - 1pm  2pm - 6pm
Thursday 8.30am - 1pm  2pm - 7pm 
Friday  8.30am - 1pm 2pm - 5pm

Saturday     8am - 12noon private only

Disabilities

We endeavour to see all patients and our practice has been designed so patients with disabilities can access care. If you have a disability that you think we need to know about, please give us a call before your appointment and we will do our best to put suitable arrangements in place.

Safety

Patients who are violent or abusive to practice personnel, to other patients or anyone else on the practice premises will be refused treatment and reported to the appropriate authorities.

Patient Confidentiality

We take patient confidentiality extremely seriously at Firs Premier and we have a strict confidentiality policy. We comply with the Confidentiality of the Data Protection Act 1998.

Emergency Care

Patient of Firs Premier who have a dental emergency outside of the practice’s opening hours are advised to call 07794 536485.

Complaints Procedure

We aim to make your experience at the practice as pleasant as possible. However, should you have a complaint, please contact our practice manager Jo Piskula on 0116 267 4254. She will be able to deal with your complaint and talk you through our complaints procedure.

On 14 February this year an E Max Monolithic Zirconia Crown was fitted to my bottom right wisdom tooth by Dr Gupta, my dentist, at the Firs dental practice in Birstall, Leicester.
Dr Gupta explained the process of digital impressioning before taking pictures of my tooth and the surrounding area. Amazed, I watched his computer screen as a 3D image ‘grew’ before my eyes. When complete, this was sent (via the Internet) to a dental laboratory in Hong Kong, where my overlay was made.
Three weeks later it had arrived at the Firs and was fitted – perfectly and painlessly – to become ‘my tooth’.
From the outset, this repair to my only remaining wisdom tooth has been a most interesting experience. It has made me aware of the expertise of my dentist and the beauty of perfection that the internet and technology can nowadays afford.
A big THANK YOU to Dr Gupta and his team at the Firs Dental Practice.
From: P Wendy Allen

Patricia Wendy Allen
Leicester

To be honest the dentists is not my favourite place! The fact I go every 3 months is a testament to the confidence I have in my dentist. You get treated as an individual, you get given options and you choose. All the staff are extremely friendly and when I’ve had an abscess I got an appointment on the same day. I have got the dental plan and I highly recommend it.

Lesley
Leicester

Thank you to all the staff today from booking my appointment to having my tooth out I felt really looked after and just wanted to thank all of you for making the experience as easy as possible!