Firs Premier in Leicester - Existing Patient Information

Existing Patient Information

Find out more about being a Firs Premier Patient

All our dentists undertake regular education and training to keep their knowledge and skills up to date and continue their professional development.

Opening Hours

Monday 8am - 1pm 2pm - 6pm
Tuesday 8am - 1pm 2pm - 7pm
Wednesday 8am - 1pm  2pm - 6pm
Thursday 8am - 1pm  2pm - 7pm 
Friday  8am - 1pm 2pm - 5pm

Saturday     8am - 12noon private only

Disabilities

We endeavour to see all patients and our practice has been designed so patients with disabilities can access care. If you have a disability that you think we need to know about, please give us a call before your appointment and we will do our best to put suitable arrangements in place.

Safety

Patients who are violent or abusive to practice personnel, to other patients or anyone else on the practice premises will be refused treatment and reported to the appropriate authorities.

Patient Confidentiality

We take patient confidentiality extremely seriously at Firs Premier and we have a strict confidentiality policy. We comply with the Confidentiality of the Data Protection Act 1998.

Emergency Care

Patient of Firs Premier who have a dental emergency outside of the practice’s opening hours are advised to call 07794 536485.

Complaints Procedure

We aim to make your experience at the practice as pleasant as possible. However, should you have a complaint, please contact our practice manager Jo Piskula on 0116 267 4254. She will be able to deal with your complaint and talk you through our complaints procedure.

Can I huge say a Huge Huge Huge thank you to everyone at Firs dental for the treatment and reassurance given over the last few weeks. I don’t think I could ever put into words how truly amazing everyone has been. I’ve gone from being completely phobic (to the point of virtually fainting at the thought of coming to a dentist) made worse over the last couple of years when the realisation that any treatment would now be 100 times worse, to today feeling confident that I could calmly go through treatment.

The respect, reassurance and support given is exactly what I needed, and for the 1st time in my life, I’ve felt listened to and understood which has really helped breaking down my barriers. Special mention to Dr Ghadiali, for putting up patiently to all the random stuff ive been spouting out and being truly amazing with his support and helping me build trust in a dentist, to Nadine and Leanne, for their reassurance and squeezable hands (hope there’s no lasting damage), and to Jo who week by week, has remembered I’m a nervous patient, the reassuring smiles havent gone unnoticed and have been appreciated. I know it’s “Your job”, but I really wanted to reach out and try to express how grateful and thankful I am, as between you, you have absolutely changed my life! I will NEVER avoid or miss an appointment again!

Kelly
Leicester

Thank you to all the staff today from booking my appointment to having my tooth out I felt really looked after and just wanted to thank all of you for making the experience as easy as possible!

Miss Mason
Birstall

To be honest the dentists is not my favourite place! The fact I go every 3 months is a testament to the confidence I have in my dentist. You get treated as an individual, you get given options and you choose. All the staff are extremely friendly and when I’ve had an abscess I got an appointment on the same day. I have got the dental plan and I highly recommend it.