Firs Premier in Leicester - Existing Patient Information

Existing Patient Information

Find out more about being a Firs Premier Patient

All our dentists undertake regular education and training to keep their knowledge and skills up to date and continue their professional development.

Opening Hours

Monday 8am - 1pm 2pm - 6pm
Tuesday 8am - 1pm 2pm - 7pm
Wednesday 8am - 1pm  2pm - 6pm
Thursday 8am - 1pm  2pm - 7pm 
Friday  8am - 1pm 2pm - 5pm

Saturday     8am - 12noon private only

Disabilities

We endeavour to see all patients and our practice has been designed so patients with disabilities can access care. If you have a disability that you think we need to know about, please give us a call before your appointment and we will do our best to put suitable arrangements in place.

Safety

Patients who are violent or abusive to practice personnel, to other patients or anyone else on the practice premises will be refused treatment and reported to the appropriate authorities.

Patient Confidentiality

We take patient confidentiality extremely seriously at Firs Premier and we have a strict confidentiality policy. We comply with the Confidentiality of the Data Protection Act 1998.

Emergency Care

Patient of Firs Premier who have a dental emergency outside of the practice’s opening hours are advised to call 07794 536485.

Complaints Procedure

We aim to make your experience at the practice as pleasant as possible. However, should you have a complaint, please contact our practice manager Jo Piskula on 0116 267 4254. She will be able to deal with your complaint and talk you through our complaints procedure.

To all the lovely receptionists at the Firs dental practice and especially to Dr Raj Gupta who has been absolutely wonderful throughout all my visits. I can say hand on heart that Dr Gupta has completed an excellent job on my teeth and I’m able to chew food again, The patience he has is outstanding I would highly recommend him to anyone. A Star all the way.

Karen
Leicester

Raj has been the most patient, gentle, kind man throughout the whole course of my dental visits to him. He has left me with a smile I can be proud of.
He has taken me through thick and thin, he has always smiled and given full explanations of what he is doing to me.
I am still the nervous anxious patient – he has helped so much to relax me, puts up with me asking to have the window open or the air conditioning on. If I ask him to wait, so I de-stress myself, he waits. I have never ever had a private dentist before, I have always had the butcher NHS all my life.
I would and I do recommend Firs Dental to anyone and everybody I meet and see – Raj, you have transformed my life and I forever will be grateful to you because of that.
I have never ever hugged a dentist before, but Raj got two hugs from me. He deserved them purely because he is such a nice person through and through – he does not sugarcoat anything; he is honest & sincere.
If I had Raj as a friend in real life, I know he would be a friend for life. I wish him all the best for the Practice to continue to grow.

Bev
East Goscote

It’s some distance from my home to The Firs Dental Practice – but completely worth the journey! Raj Gupta has been my Dentist for many years and I trust him completely. He always puts the patient’s best interest first, is always at the forefront of new developments and never hesitates to give options – from pain relief to materials used – he is completely patient orientated. In addition, the dental surgeries are always spotlessly clean and all staff are friendly, warm and well informed. I would be lost without The Firs!!