Firs Premier in Leicester - Existing Patient Information

Existing Patient Information

Find out more about being a Firs Premier Patient

All our dentists undertake regular education and training to keep their knowledge and skills up to date and continue their professional development.

Opening Hours

Monday 8.30am - 1pm 2pm - 6pm
Tuesday 8.30am - 1pm 2pm - 7pm
Wednesday 8.30am - 1pm  2pm - 6pm
Thursday 8.30am - 1pm  2pm - 7pm 
Friday  8.30am - 1pm 2pm - 5pm

Saturday     8am - 12noon private only

Disabilities

We endeavour to see all patients and our practice has been designed so patients with disabilities can access care. If you have a disability that you think we need to know about, please give us a call before your appointment and we will do our best to put suitable arrangements in place.

Safety

Patients who are violent or abusive to practice personnel, to other patients or anyone else on the practice premises will be refused treatment and reported to the appropriate authorities.

Patient Confidentiality

We take patient confidentiality extremely seriously at Firs Premier and we have a strict confidentiality policy. We comply with the Confidentiality of the Data Protection Act 1998.

Emergency Care

Patient of Firs Premier who have a dental emergency outside of the practice’s opening hours are advised to call 07794 536485.

Complaints Procedure

We aim to make your experience at the practice as pleasant as possible. However, should you have a complaint, please contact our practice manager Jo Piskula on 0116 267 4254. She will be able to deal with your complaint and talk you through our complaints procedure.

I recently visited Firs Dental for the first time. The staff were all very friendly. I had my teeth whitened, three crowns and three fillings. This was a very pleasant experience, the whole process was completed very quickly and efficiently. The dentist was excellent, very professional and caring. I am absolutely delighted with the result and wish I had had the treatment years ago. Looking back at photos I always smiled hiding my teeth! I can honestly say it was also a painless experience.

Christine
Leicestershire

Unfortunately, my dentist's name has completely slipped my memory but she is amazing. Her attention to detail is fantastic, she always makes me feel at ease and does a very thorough job. I’ve had many fillings done over the years but never has someone gone to so much effort to ensure they are the right shape and texture. She also looks after my 3 young daughters and they have no problem at all in visiting her. A credit to the profession!

Rebecca
Leicester

Kelly-Anne was very helpful to me this morning and fitted me into an urgent appointment well before opening time. I found her and the treating dentist Muhammed Zakaria Essa very professional and helpful in all regards.