Existing Patient Information

Find out more about being a Firs Premier Patient

All our dentists undertake regular education and training to keep their knowledge and skills up to date and continue their professional development.

Opening Hours

Monday	8am - 1pm	2pm - 6pm
Tuesday	8am - 1pm	2pm - 7pm
Wednesday	8am - 1pm	2pm - 6pm
Thursday	8am - 1pm	2pm - 7pm
Friday	8am - 1pm	2pm - 5pm

Saturday     8am - 12noon private only

Disabilities

We endeavour to see all patients and our practice has been designed so patients with disabilities can access care. If you have a disability that you think we need to know about, please give us a call before your appointment and we will do our best to put suitable arrangements in place.

Safety

Patients who are violent or abusive to practice personnel, to other patients or anyone else on the practice premises will be refused treatment and reported to the appropriate authorities.

Patient Confidentiality

We take patient confidentiality extremely seriously at Firs Premier and we have a strict confidentiality policy. We comply with the Confidentiality of the Data Protection Act 1998.

Emergency Care

Patient of Firs Premier who have a dental emergency outside of the practice’s opening hours are advised to call 07794 536485.

Complaints Procedure

We aim to make your experience at the practice as pleasant as possible. However, should you have a complaint, please contact our practice manager Jo Piskula on 0116 267 4254. She will be able to deal with your complaint and talk you through our complaints procedure.