Firs Premier Patient Charter
At Firs Premier we aim to:
- Exceed patient expectations by providing unparalleled service and care, paying attention to detail and demonstrating a passion for excellence.
- Honour their dignity and value each and every patient who chooses our practice.
- Constantly seek to develop and gain knowledge individually and as a team to remain at the cutting edge of technology within dentistry today.
- Help each patient achieve the best oral and dental health available to them.
- Work as a team with the aim of enhancing the quality of our patients' day to day life and confidence through their dental care.
- Empower our patients to accept their dental care for their health gain.
- Be a caring and approachable practice for both adults and children alike, for them to recommend their family and friends.
- Recognise that happy, healthy patients are self-motivated, where they not only want and expect the best but continue to do so for the benefit of their own good health and appearance.
- Deliver dental services whilst being pro-diversity and anti-discriminatory, with relation to religion, sex, disability, age, and employment.
- Continually strive to help all our members of staff become more aware of the importance of equality, diversity and human rights.