Firs Dental Patient Charter

Patient Charter

Take a look at our Firs Dental Patient Charter

As a practice we aim to consistently;

  • Exceed patient expectations by providing unparalleled service and care, paying attention to detail and demonstrating a passion for excellence.
  • Honour their dignity and value each and every patient who chooses our practice.
  • Constantly seek to develop and gain knowledge individually and as a team to remain at the cutting edge of technology within dentistry today.
  • Help each patient achieve the best oral and dental health available to them.
  • Work as a team with the aim of enhancing the quality of our patients' day to day life and confidence through their dental care.
  • Empower our patients to accept their dental care for their health gain.
  • Be a caring and approachable practice for both adults and children alike, for them to recommend their family and friends.
  • Recognise that happy, healthy patients are self-motivated, where they not only want and expect the best but continue to do so for the benefit of their own good health and appearance.   
  • Deliver dental services whilst being pro-diversity and anti-discriminatory, with relation to religion, sex, disability, age, and employment.
  • Continually strive to help all our members of staff become more aware of the importance of equality, diversity and human rights. 

A big thank you to Raj G. I was very anxious this morning about my visit to the dentist, Raj put me at ease, explained what he was going to do (without too much info!). My tooth did need extracting but I can honestly say other than a bit of pressure and a few creaky noises I didn’t realise he had taken the tooth out. Thank you so much. The procedure from arriving in the car park to leaving makes you feel very safe. Thanks to all who work at Firs.

Christine H
Leicester

It took me 10 years to make the decision to have crowns fitted and I am so happy I did. It’s hard to believe the smile I see in the mirror is mine. Thanks again.

Pravina
Nottingham

I would like to thank Richard and the staff at Firs for a very efficient, well organised and professional service. I attended to have a tooth extraction and the care and attention I received from start to finish was first rate. Thank you again