Important information about the Coronavirus (COVID-19)

Temporary Closure - Emergency telephone advice available  (Click here for Emergency Self Help Guidance)

Urgent Care Centres have now opened 7 days a week in Leicestershire, for urgent dental care only, where a triage service will help you. Otherwise you can manage your symptoms by referring to our self help guidance sheet as shown


Patients and friends of Firs Dental & Firs Premier,

Our fantastic team have been working endlessly to keep our practice a safe and clean environment for you all.

Controls and measures to prevent infection are at the heart of everyday life at the practice and we continually improve these. In addition to these, we have been paying close attention to all the government guidance and updates related to the Coronavirus and have followed accordingly.

Given the unprecedented situation in the UK regarding the rapidly spreading COVID-19 virus, we feel we must use our own clinical judgement and act in the best interests of our patients, staff and the wider public.

We feel it is essential that we do our part to reduce the spread of this virus, and in turn reduce the curve and pressure put upon front line staff, and so, it is the right time to temporarily close the practice. It has been a difficult decision for us all. At the appropriate time, when it is safe to do so, we will resume all services on the advice of the government. We will of course keep you updated with the latest information via our facebook, Instagram, Twitter accounts and practice website.

Looking after the health of our patients is our absolute priority and so we will be operating an Emergency Telephone Consultation service for our patients who have urgent pain or swelling during this period. If you urgently need assistance, please call us on 0116 267 4254 or refer to our Emergency Self Help Guidance .

As a team, we are doing everything possible to remain well so that we can continue our excellent dental care for you when we return.

Thank you for your support.

Stay home, save lives and stay safe.

The Team at Firs Dental & Firs Premier


We continue to follow stringent infection prevention protocols in line with guidance from NHS England & Public Health England (PHE)

The NHS has put in place measures to ensure the safety of all patients and NHS staff.

The latest information on the symptoms of the coronavirus infection and how to avoid catching and spreading the vrius can be found on covid-19/

Please practice social distancing and follow Government advice on staying at home.

Stay at home if you have coronavirus symptoms

Stay at home if you have either:

  • a high temperature – you feel hot to touch on your chest or back
  • a new, continuous cough – this means you've started coughing repeatedly

Do not go to a GP surgery, pharmacy or hospital.

You do not need to contact 111 to tell them you're staying at home.

Testing for coronavirus is not needed if you're staying at home.

How long to stay at home

  • if you have symptoms, stay at home for 7 days
  • if you live with other people, they should stay at home for 14 days from the day the first person got symptoms

If you live with someone who is 70 or over, has a long-term condition, is pregnant or has a weakened immune system, try to find somewhere else for them to stay for 14 days.

If you have to stay at home together, try to keep away from each other as much as possible.

Read our advice about staying at home.

Urgent advice:Use the NHS 111 online coronavirus service if:

  • you feel you cannot cope with your symptoms at home
  • your condition gets worse
  • your symptoms do not get better after 7 days

Use the 111 coronavirus service

(or type into your browser)

Only call 111 if you cannot get help online.

NHS England and NHS Improvement

Like the common cold, coronavirus infection usually occurs through close contact with a person with novel coronavirus via cough and sneezes or hand contact. A person can also catch the virus by touching contaminated surfaces if they do not wash their hands.

Testing of suspected coronavirus cases is carried out in line with strict guidelines. This means that suspected cases are kept in isolation, away from public areas of GP surgeries, pharmacies and hospitals and returned home also in isolation. Any equipment that comes into contact with suspected cases are thoroughly cleaned as appropriate. Specific guidance has also been shared with NHS staff to help safeguard them and others. Patients can be reassured that their safety is a top priority, and are encouraged to attend all appointments as usual.

Everyone is being reminded to follow Public Health England advice to:

  • Always carry tissues with you and use them to catch your cough or sneeze. Then bin the tissue, and wash your hands, or use a sanitiser gel.
  • Wash your hands often with soap and water, especially after using public transport. Use a sanitiser gel if soap and water are not available.
  • Avoid touching your eyes, nose and mouth with unwashed hands.
  • Avoid close contact with people who are unwell.