Firs Dental & Firs Premier are still open during lockdown
In line with the latest Government update, Firs Dental & Firs Premier, will remain open and all appointments will still go ahead as planned. We have taken every possible measure to ensure your safety and are confident in providing all our patients an excellent service in a safe environment as we are fully equipped with all PPE.
Firs Premier Ltd are now accepting NEW Private Patients
Our Private Consultation Offer is only £50 and includes an examination, X-rays and a treatment plan
Orthodontic appointments are now available with Dr Richard Brown
Please telephone for an appointment on 0116 267 4254 or click here for more information on the website
Coronavirus (Covid-19) Update 05/01/2021
Dear Patients of Firs Dental & Firs Premier
Happy New Year and let's hope 2021 brings all of us some normality once we have all had the opportunity to be vaccinated.
England has now moved into Tier 5 (lockdown) in which, according to government guidelines you must stay at home unless you need to attend any medical appointments or buy any essentials. We understand the frustration this is causing and that many of you have had to miss your dental examination over the last nine months. We feel that we must now offer you the chance to attend for an NHS dental examination so we have decided to prioritise any children that have had an appointment cancelled and any adults who are in the middle of a course of treatment. Please contact us via email or telephone to get your child's dental check up booked in, especially in the first 2 weeks of January when most of them may still be at home. We will still be following strict social distancing guidelines so you will be asked to wait in the car park until it is safe for you to enter the practice. Please keep checking the website for further updates. We would like to thank you for your patience and understanding during these difficult times and hope you all stay safe.
We are open with a closed door policy. Please do not attend without an appointment.
Firs Dental and Firs Premier Ltd are open and continue to provide essential and emergency care as required to our patients. Self help guides are available on our website, but if you require treatment, please call us on 0116 2674254, where we provide a telephone triage service. We have limited capacity to treat patients safely and hence we are still prioritising patients in pain and who have a true emergency. Rest assured we now have the correct PPE available to treat patients if required. However, if you are experiencing any Coronavirus symptoms and in need of URGENT care, then you can still be referred to be seen at an NHS Urgent Dental Care Centre, open 7 days a week. This service is provided according to strict clinical criteria, and when you call the practice you will be assessed by a member of our clinical team to make sure that your problem comes under either:
• Trauma - this is usually caused by a blow to the face, a lost filling is not classed as trauma
• Severe Swelling of the face that is significant and worsening
• Bleeding - uncontrolled, such as after an extraction
• Severe Pain that can’t be controlled by pain relief medicines or antibiotics
When contacting the practice, it is important that patients are clear about whether or not they are symptomatic, self-isolating or in a vulnerable or shielded group to ensure you are seen in the correct location.
FIRS DENTAL NHS PATIENTS -
NHS guidelines in this Covid-19 environment dictate that we are currently only allowed to see patients that need urgent and essential treatment. This means that our NHS dentists have to limit the provision of routine dental appointments at the moment. Due to restricted capacity caused by current safe working methods, like leaving a surgery empty for 30 minutes following treatment, and extra cleaning and sterilising, we are unable to operate at previous levels. We are doing all we can to see as many patients as possible, but please be patient.
Any patients that require treatment at this time will be contacted for a pre-assessment by phone, email or video consultation prior to any appointment. On agreement of a required appointment, you will receive a pack with all the relevant information via email or you may pick it up at the practice. This will contain a full explanation of what will happen when you attend your appointment.
FIRS PREMIER PLAN PRIVATE PATIENTS -
Firs Premier is operating as normal as can be under the new guidelines but please read the following so you are aware of the 'new normal'
Please ring us on 01162674254 or email us on enquiry@firsdental.com and book in for your appointment – this will be with your regular dentist where possible and will include a hand scale and polish if required. The normal ultrasonic scale & polish is now classified as an ” Aerosol Generating Procedure (AGP) ” which we have been advised to avoid if at all possible during the current Covid-19 risk level unless we are wearing the appropriate PPE
As the alert level drops, we will change and adapt to the guidelines released. This will hopefully enable us to provide more services as the pandemic eases.
Our reception opening hours are now: Monday & Wednesday 9-6pm, Tuesday & Thursday 9-7pm, Friday 9-5pm, and can be contacted via telephone on 0116 2674254 or by email on enquiry@firsdental.com.
Remember, if you urgently need assistance, please call us on 0116 267 4254 or refer to our Emergency Self Help Guidance or FAQs
